A Pull Approach to Knowledge Management: Using IS as a Knowledge Indicator to Help People Know when to Look for Knowledge Reuse
نویسندگان
چکیده
This paper studies the problem of knowledge management and particularly from the perspective of a small & medium enterprises (SME) under the « new industrial constraints ». We propose and argue our original approach to knowledge management which really consider some specific needs of SME. This approach starts with knowledge needs of current projects (i.e. pulled by customer demand). We propose a tool that uses the context of knowledge, and particularly the information system (IS), to help people know (by notifying them) when to look for knowledge to reuse without having to previously formalize it.
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